help.dotCloud.com
If you need help while using dotCloud, you're in the right place. Below you will find the different ways that are available to help you solve your problem.
Platform Status
Sometimes there are issues with the platform. If you want to see if there are any current outages on the platform check out our platform status page.
dotCloudStatus Twitter account
If you are on twitter follow our @dotcloudStatus account, which we update when there are issues.
Documentation
If you haven't looked at the documentation yet, you should, there is a lot of it, and it might have the answer to your question.
dotCloud on StackOverflow.com
If you have any questions head on over to StackOverflow.com and post your question, and the experts over there will do their best to solve your problem as quickly as possible. Don't forget to tag your questions with 'dotcloud' so that we can find it.
Support website
If you can't find your answers in the above resources feel free to submit a support ticket.
Email Support
If you prefer email, you can send us an email to support at support@dotcloud.com
IRC
If you crave a more human touch, cruise on over to the #dotcloud IRC channel on freenode. This is open to anyone, and there is usually a few dotCloud staff members hanging out to answer questions.