If you need help while using dotCloud, you're in the right place. Below you will find the different ways that are available to help you solve your problem.
Sometimes there are issues with the platform. If you want to see if there are any current outages on the platform check out our platform status page.
If you are on twitter follow our @dotcloudStatus account, which we update when there are issues.
If you haven't looked at the documentation yet, you should, there is a lot of it, and it might have the answer to your question.
If you have any questions head on over to StackOverflow.com and post your question, and the experts over there will do their best to solve your problem as quickly as possible. Don't forget to tag your questions with 'dotcloud' so that we can find it.
If you can't find your answers in the above resources feel free to submit a support ticket.
If you prefer email, you can send us an email to support at firstname.lastname@example.org
If you crave a more human touch, cruise on over to the #dotcloud IRC channel on freenode. This is open to anyone, and there is usually a few dotCloud staff members hanging out to answer questions.